All orders that you place on this website will be subject to acceptance in accordance with these “Terms & Conditions”.
The confirmation stage sets out the final details of your order. Following this, we will send to you an order acknowledgement email detailing the products you have ordered. Please note that this email is not an order acceptance from RC Model Shop Direct Ltd.
Your order represents an offer to us to purchase a product or multiple products. We are not obliged to supply the goods to you until we have confirmed acceptance of your order.
A product or products that is out of stock at the time we receive an order will be held as a backorder. Any backordered products will be shipped when they become available to us. If a product is no longer available, that product will be cancelled and where required, a refund will be issued for that item.
Acceptance of your order and the completion of the contract between you and us will take place on despatch to you of the products ordered unless we have notified you that we do not accept your order or you have cancelled it.
Any products on the same order which we have not been confirmed in a despatch confirmation email to have been despatched do not form part of that contract.
By submitting your order you are allowing us to use your personal details for the purposes of supplying them (including passing your details on to couriers).
We will not use your details for other purposes without asking your consent and you may ask that your details be removed from our system by writing to the address above. Please note this excludes our own mail shot where you can opt out of at anytime.
While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If the order is cancelled and you have already paid for the products, we will issue a full refund for the item in question.
For items with a future release date, the price may be subject to change between the time of order and the date the item is despatched. If we discover a rise in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the revised price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If the order is cancelled and you have already paid for the products, you will receive a full refund for the item in question.
If the price is lower on the release date, your order will automatically be adjusted to the lower price.
If you order items that are on “Pre-Order” status then you are committing to order the item and it can not be cancelled unless the delivery time is behold three months from date of order. If the expected delivery time is beyond three moths we will inform you within 5 days of your order date.
Title to any products you order on this website shall pass to you on delivery of the products, provided that we have processed and received payment in full for the products.
If you discover you have made a mistake with your order please refer to the “Returns Policy” section immediately.